OMARA has issued a communication to all Registered Migration Agents (RMAs) advising of a refresh of Trades Recognition Australia (TRA) program guidelines aimed at improving clarity, accessibility and customer experience across all TRA assessment programs.
The full correspondence from OMARA is set out below:
“Please be advised that Trades Recognition Australia (TRA) has launched a refresh of their program guidelines to improve clarity, accessibility, and customer experience across all its assessment programs.
There are no changes to policy, eligibility criteria, or assessment outcomes. The refresh is purely a usability and design improvement.
The update focuses on simplifying language, improving structure, and aligning content to the customer making it easier for applicants to understand requirements and complete their applications correctly the first time.
The updated guidelines are expected to reduce customer confusion, improve application quality, and lower enquiry volumes.”
